Mastering Communication: Proven Strategies for Supporting Loved Ones with Cognitive Challenges

Cognitive differences impact countless lives—whether it’s a client, neighbor, community member, or loved one. Whether you’re a healthcare professional, agency advocate, or a supportive friend or family member, navigating these situations can often feel overwhelming with so much conflicting advice and information available.

Through engaging role-play scenarios and real-world insights, this session equips participants with the tools to connect, communicate, and support effectively in both personal and professional settings.

Key Takeaways

  • Demonstrate simple and effective communication approaches that emphasize skills to increase moments of pleasure, purpose, and peace for the person with cognitive decline and their care partner.

  • Distinguishing age-related memory impairment from cognitive decline and why it matters.

  • Reducing frustration by learning to ‘speak the language’ of those with cogintive decline.

  • Proven strategies to prevent or lessen challenging behavioral symptoms.

Masterful Communication for Cognitive Support

Meet the Hosts

Erin Bonitto, M.S., A.D.C., | Founder & Lead Coach – Gemini Consulting, Inc.

Erin BonittoErin Bonitto is a nationally-known dementia educator and dementia communication coach who is the founder of  Gemini Consulting in Cold Spring, MN. Erin spends most of her time in skilled nursing homes, assisted living centers and memory care neighborhoods– helping team members become the very best dementia communicators that they can be. Erin also provides impactful education and coaching to family caregivers. Erin has always cherished opportunities to connect with families, but a diagnosis of dementia in her own family has added a depth to her knowledge that only those who have a loved one with dementia can understand. Erin knows what it is to simultaneously grieve the person’s losses while celebrating their remaining strengths. Erin is a Certified Activity Director and holds a Master’s Degree in Gerontology, but she’ll tell you that most everything she has ever learned about dementia has been in the real world.

Marvell Adams Jr. | CEO of Caregiver Action Network

Marvell Adams Jr.Marvell brings over 20 years of experience serving caregivers and older adults. He has held leadership roles, including CEO of a large life plan community and COO within the Kendal System. Marvell is a skilled dementia care coach and a passionate advocate for diversity, equity, inclusion, and accessibility in caregiving.

He has earned numerous recognitions, including LeadingAge NY Administrator of the Year and Forty Under 40. Marvell also serves on boards like LeadingAge and Pioneer Network. He lives in Baltimore, MD, with his spouse and three children.

Made possible with support from Lundbeck and Otsuka.